FAQs

When will my order be shipped?

Orders will be shipped within 2-4 business days.

I would like a custom product. Do you offer custom items?

Some of our items can be customized. If you do not see details about customization on the website, feel free to contact us at 215-750-0101, or send an e-mail to sales@magneticimpressions.com.

Our team is looking for fundraising ideas. Can you help?

Yes. As members of the sports community, we are aware that fundraising is important for many organizations. We have a wide variety of unique sports gifts all offered at a discounted rate. These great athletic products can be purchased and resold to raise money for your organization, team or school. Visit our Fundraising page to learn more about fundraising opportunities.

Do you offer your products for resale?

Yes. We have many resellers of our products and would welcome the opportunity to work with new stores. Call us at 215-750-0101, or e-mail sales@magneticimpressions.com for further details.

How are products shipped and what is the cost?

Most items are shipped using the USPS. Shipping and handling charges are calculated based on multiple factors including distance, quantities and weight. After placing items in your shopping cart, you can click on “Estimate Shipping and Tax” to see the shipping charges. This estimate does not include the small handling fee that will be added when you check out.

Do you charge sales tax?

Items shipped to Pennsylvania and North Carolina are subject to PA or NC sales tax. Tax-exempt organizations must provide an exemption certificate.

What is your Return Policy?

Returns must be received within 15 days after our original shipping date.

Items being returned must be new, unused, and in resellable condition. Please ensure items are well protected for shipping. Items returned damaged will not be refunded, and the damaged item will only be returned to you if you pay for return shipping.

Original shipping charges will not be refunded.